General Questions
1. What is CMS by The Site Central?
CMS by The Site Central is a client management system designed for massage businesses in Australia that helps streamline booking, client management, and health fund compliance.
2. Who can use this CMS?
Our CMS is specifically tailored for massage therapists, wellness centers, and businesses offering all types of massage services.
3. How does this CMS benefit my business?
Simplifies client appointment scheduling and management.
Ensures compliance with health fund rebate requirements.
Secure storage of client records and invoices.
Features & Functionality
4. Does the CMS support online booking?
Yes, our CMS includes an online booking feature that allows clients to schedule appointments based on your availability.
5. Can I manage multiple therapists under one account?
Yes, the system allows business owners to manage multiple therapists and assign schedules.
6. Does the CMS integrate with health fund rebate systems?
No, but our CMS is designed only to help produce comliant documentation for completed sessions in order to avoid delays during your processing of health fund rebates via a 3rd party software. We can, however, customise it to integrate with your chosen health fund rebate systems at an additional cost.
7. Is the system mobile-friendly?
Yes, the CMS is accessible on both desktop and mobile devices, making it easy to manage appointments on the go.
Pricing & Subscription
8. How much does the CMS cost?
Our pricing plans can be found here.
9. Do you offer a free trial?
Yes, we offer a limited free trial so you can explore the features before committing to a subscription.
10. What payment methods do you accept?
We accept direct-debit subscription payments.
Security & Support
11. Is my data secure?
Absolutely. We use encrypted storage and industry-standard security measures to protect your business and client data.
12. What happens if I need support?
We offer customer support through email. Currently, we are working in getting text messaging support for you. Regardless, our dedicated team is ready to assist you.
13. Can I cancel my subscription anytime?
Yes, you can cancel your subscription anytime, but we recommend contacting support to ensure a smooth transition.
Getting Started
14. How do I sign up?
Click here to send a direct request and we will inform you with the rest of the onboarding process.
15. Can I migrate my existing data to this CMS?
Yes, but only to existing clients who wants to upgrade to the latest plan or version of the system.
If you have more questions, feel free to reach out to us at sales@thesitecentral.com !